Store Policy
At Singing Meadows Chrysanthemum and Dahlia Farm, we want to give our customers the most enjoyable shopping experience. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping Policy
How It Works
Shipping for Dahlia tubers and Chrysanthemum plants is only available to Canada.
Orders are shipped the Monday of each week, from late April through early June, weather permitting.
We ship via Canada Post flat rate boxes. Please note that shipping to PO Boxes is a risk due to the perishable nature of the products.
Returns and Refunds
DAHLIAS
We inspect all dahlia tubers before shipping. If they are damaged during shipping, please email us within 5 days of receipt. Since we have no control over the conditions of how the tubers are stored or grown, we cannot offer refund or exchanges for them after this time. We try our very best to make sure the dahlia tubers are the correct variety but if you find that it is not the one you ordered, please let us know and we will try our best to send you the correct one the following season.
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CHRYSANTHEMUMS
Due to the nature of the perishable product, no returns can be accepted.
All plants leave our farm in good condition. If, however, your plants arrive in poor condition due to delays during shipping and fail to thrive after transplanting, please notify us within 5 days of receipt so that necessary adjustments can be made.
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Privacy at Singing Meadows Chrysanthemum and Dahlia Farm
All about Information Security
We respect your privacy. Your information will only be used to contact you regarding your purchase and will never be sold to a third party